1. Introduction
Odell Arms appreciates your business and trust. We are a United States-based company, operating as a licensed Federal Firearms Licensee (FFL). Our mission is to provide firearms, accessories, and related products while ensuring compliance with all federal, state, and local laws. Please read this Privacy Policy carefully, as your consent is required to use our services.
2. Data collected
Data Storage Location
Odell Arms operates web servers within the United States. Our hosting provider adheres to industry security standards to ensure your data is securely stored and compliant with applicable regulations.
Registration Data
When you register on our website, we store your chosen username, email address, and any additional personal information added to your user profile. You can view, edit, or delete your personal information at any time (except for your username). Website administrators can also access and modify this information as needed.
Purchase Data
For firearm and accessory purchases, we collect and store necessary purchase information, including:
Customer name and contact details
Billing and shipping addresses
Firearm Transfer Information (including FFL details for required transfers)
Payment information (processed securely through third-party payment processors; we do not store credit card details)
This data is required to process orders, conduct background checks where applicable, and comply with legal firearm sales regulations.
Support Data
If you create a support request, the information you provide is stored securely to assist with customer service. This may include order details, technical inquiries, and account-related concerns.
Comments and Reviews
When leaving a comment or review on our website, we collect the data displayed in the comment form, as well as the visitor’s IP address and browser user agent to assist with spam detection.
Contact Form Submissions
Information submitted via our contact forms is sent to our support email system and stored securely for customer service purposes. These submissions are never used for marketing or shared with third parties.
Google Analytics
We use Google Analytics for anonymous reporting of website usage. No personally identifiable data is stored. To opt-out of Google Analytics tracking, you may use this link: [Google Analytics Opt-out].
Use of Personal Data
We use your personal information for the following purposes:
User verification and identification on our website
Processing and shipping orders
Compliance with legal requirements for firearm sales
Providing technical assistance and customer support
Sending updates about orders, policy changes, and promotions
Preventing fraudulent transactions and ensuring security
Customizing the website experience for users
Ensuring overall website performance and administrative functionality
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: Instagram Privacy Policy.
4. Cookies
This website uses cookies to enhance user experience, retain preferences, and enable essential site functionality (e.g., shopping cart storage). You may disable cookies through your browser settings; however, doing so may affect certain site features.
Necessary Cookies (for all visitors)
cfduid: Used for security settings by our CDN provider
PHPSESSID: Identifies your unique session on the website
Necessary Cookies (for logged-in users)
wp-auth: Used by WooCommerce for authentication
wordpress_logged_in_{hash}: Used for session authentication
wp-settings-[UID]: Customizes the admin and user interface
5. Who Has Access To Your Data
If you do not have a registered account, we do not retain or have access to any personal information. If you have an account, authorized personnel with administrative access may view and manage your data for support and order fulfillment purposes.
6. Third Party Access to Your Data
We do not share personal data except with necessary third-party service providers to facilitate business operations. These include:
Payment Processors (Elavon Payments) to handle transactions securely
Shipping Providers (e.g., UPS, FedEx) to fulfill orders
FFL Dealers for firearm transfers (only when legally required)
7. How Long We Retain Your Data For
We retain personal and transactional data as required by law, including ATF firearm sales record retention requirements. Support tickets, comments, and account data are stored until you request their deletion or when no longer necessary for business operations.
8. Security Measures
We use SSL/HTTPS protocols across our site to encrypt communications and protect personal data. In the event of a security breach, affected users will be notified, and immediate actions will be taken to secure accounts.
9. Your Data Rights
You may request an exported file of your personal data or request data deletion, subject to compliance with legal record-keeping requirements. Please note that we cannot delete firearm purchase records mandated by the ATF.
10. Third Party Websites
Odell Arms may link to third-party websites. We are not responsible for their privacy policies or data handling practices. Users should review third-party privacy policies when visiting external sites.
11. Release of Your Data for Legal Purposes
We may disclose personal information in response to legal requirements, such as subpoenas, law enforcement requests, or regulatory obligations. This includes compliance with ATF regulations for firearm sales and background checks.